Questions families ask before they tour.

It is a house where a small number of older adults live and receive help with daily life. CareTree USA is that kind of home: a private residence, not a large campus with long corridors and a public lobby.

In California, this kind of care is licensed as a Residential Care Facility for the Elderly. The smaller size is the reason many families choose a house.

CareTree USA is a private home in California. We share the street address when a tour is confirmed. That keeps the household quiet for the people who live here, and it still gives you an exact pin before you drive over.

Yes. A new CareTree home is opening in Phoenix, Arizona. The California household is the one families can ask about now, and Phoenix is the next one.

Email us if your family is looking in either place. We share the Phoenix street address when a tour there is confirmed. Arizona licenses small assisted living homes through the Department of Health Services, and we will show that license when the state issues it. We do not publish a license number we do not have.

The household is meant to stay small, the way a private California home does. We will tell you the registered capacity, and how many people are living here, when you write. We will not guess at a number the state has not set.

California licenses residential care for older adults as a Residential Care Facility for the Elderly, through the Department of Social Services, Community Care Licensing Division. CareTree is completing that registration.

Until it is finished, email is how to reach us, and we do not publish a license number we do not have. When the state issues the license, we will share it, the capacity it covers, and how to look it up before anyone is asked to move in.

The Phoenix opening is a separate Arizona registration. We will share that license the same way, once Arizona issues it.

Personal care, medication support, meals, housekeeping, companionship, and a caregiver in the home day and night. The written plan says what a specific resident needs. Two people in the same house can have very different plans.

Some residents live with mild memory changes and do well with a steady routine, familiar faces, and supervision. A small home is not the same thing as a secured memory-care community.

If someone wanders, cannot recognize danger, or needs a locked setting, we will say so. We would rather help you look in the right direction than stretch this house past what is safe.

Morning care and breakfast, a midday meal and a rest, an afternoon that might include company or a quiet chair, then dinner and a calmer evening. Outside time depends on the season. Nobody is required to perform a full activity calendar.

A caregiver is here overnight. Residents can get help if they wake, need the bathroom, or feel unwell. If something is an emergency, we call 911 and then the family.

Email us or send the family inquiry form. There is no phone line until the business is registered. Tell us a little about your parent and what kind of help an ordinary week requires. If the home might be a fit, we schedule a tour. If it is not, we will tell you that too.

The rate depends on the room and the care plan. On a tour we walk through what is included and what would change the cost, in writing, before anyone is asked to decide.

If you are using long-term care insurance or another benefit, bring the policy. We will look at it with you. We do not promise that a policy will pay.

Yes. Residents keep their own physicians. We help with reminders, a plan for getting to appointments, and a clear account of what we are seeing at home. This house is not a clinic and does not replace the doctor.

Families are welcome. An email ahead lets us fold you into the day, whether that is a meal or a quiet hour. Residents may also go out with family when it is safe for them.

For move-in, bring clothes they like, photos, a favorite blanket, and medications in their original containers. We send a short list beforehand so you are not guessing.